Returns & Exchanges

At Babyjoy, we want you and your little ones to love every purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items. Ensure all original tags are attached and the garments are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Print the prepaid shipping label generated from our portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.